Privacy Policy

1. Who We Are

Atlas Roofing Cheshire ("we", "us", "our") provides roofing services across Cheshire and the Wirral. This policy explains how we collect, use, store and protect personal data when you visit our website or contact us about our services.

If you have any questions about this policy or how we handle your data, you can contact us at or by post at .

2. What Data We Collect

We only collect personal data that you provide to us directly, or that's generated automatically through normal use of the website. This includes:

• Enquiry form data — your name, phone number, email address, postcode, the service you're interested in, and any message or details you provide.
• Communications — if you call, email or message us, we may keep a record of that correspondence to help us respond and provide our services.
• Technical data — our web hosting provider may automatically log standard technical information (such as IP address, browser type and pages visited) for security and site performance purposes. We do not currently use cookies or third-party analytics tracking on this site; if that changes in the future, this policy will be updated and, where required, we'll ask for your consent.

3. How We Use Your Data

We use the personal data we collect to:

• Respond to your enquiry and provide a quote or information about our services
• Arrange, carry out and follow up on any roofing work you book with us
• Keep records for accounting, tax and legal compliance purposes
• Improve our website and services

We do not sell, rent or trade your personal data to third parties for marketing purposes.

4. Our Legal Basis for Processing Your Data

Under UK GDPR, we rely on the following legal bases to process your personal data:

• Consent — when you voluntarily submit an enquiry form to request a quote or information.
• Contract — where processing is necessary to provide a service you've booked with us.
• Legitimate interest — for example, keeping basic records of enquiries and correspondence so we can provide a good service and maintain accurate business records.
• Legal obligation — where we're required to keep certain records, such as for tax and accounting purposes.

5. How We Store and Protect Your Data

Enquiry form submissions are sent by email to our business inbox. We take reasonable technical and organisational measures to protect your data, including restricting access to those who need it to respond to your enquiry or carry out agreed work.

No method of transmission over the internet or electronic storage is 100% secure, and while we do our best to protect your personal data, we cannot guarantee its absolute security.

6. Who We Share Your Data With

We may share your data with trusted third parties who help us operate our business, such as our website hosting provider and email service provider, solely for the purpose of running our website and communicating with you. These providers only process your data on our instructions and are required to keep it secure.

We do not share your data with third parties for their own marketing purposes.

7. How Long We Keep Your Data

We keep enquiry and customer data for as long as is reasonably necessary to fulfil the purposes we collected it for, including to provide our services, maintain business records, and meet legal, accounting or reporting requirements. Where data is no longer needed, we take steps to delete or anonymise it.

8. Your Rights

Under UK GDPR, you have the right to:

• Ask us what personal data we hold about you, and request a copy of it
• Ask us to correct any inaccurate or incomplete data
• Ask us to delete your data, where there's no good reason for us to continue processing it
• Ask us to restrict or object to how we process your data
• Request that your data be transferred to another organisation, where technically feasible
• Withdraw consent at any time, where we're relying on consent to process your data

To exercise any of these rights, please contact us using the details in Section 1. We'll respond within one month, as required by law.

If you're unhappy with how we've handled your data, you also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.

9. Cookies

This website does not currently use cookies for tracking or analytics purposes. If this changes in future — for example, if we add website analytics — we will update this policy and, where legally required, ask for your consent first.

10. Children's Privacy

Our website and services are not directed at children, and we do not knowingly collect personal data from anyone under the age of 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time, for example to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch:

• Phone:
• Email:
• Post: